QM 21/3 Rev. 2
Issue No. 7
AL BARAHA TECHNICAL LABORATORIES
We at BATLABS are committed to achieve customer satisfaction in the field of laboratory testing services specializing in construction related materials. With the vision to become a leading technical testing laboratory, we are set to create loyal and satisfied customer by providing superb and accurate service through highly effective system and highly trained workforce.
We are committed to achieve this by:
Developing good professional practices and providing testing facilities that have the desired quality in accordance with customer requirements / reference standards. Hence, creating an environment of trust and confidence with our customers,
Maintaining competence, accuracy, precision and reliability of testing services through the implementation, maintenance and compliance with the applicable national and international standards,
Achieving required quality of services that meets and exceeds customers' expectations,
Ensuring the respect of the confidentiality and impartiality principle through taking
decisions based on objective evidence of compliance and not influenced by other
interests or other parties.
Creating culture and environment of excellence that encourages and motivates our
employees by imparting and updating trainings with regards to quality procedures and
Complying with the requirements of ISO/IEC 17025:2017 and continually
improving the effectiveness of the management system.
16th January 2022